Remember Blockbuster? It was the place where you used to rent videos and pay late fees? It wasn’t too long ago they sat on top of the rental-world…and then Red Box and Netflix came out. What many people don’t know is that in 2000 the founder of Netflix, Reed Hastings submitted a proposal to partner with Blockbuster and manage their online streaming business. Blockbuster balked and the rest is history.
The ability to embrace change and flexibility is paramount in any job, especially in terms of safety and risk management. Heck, if failure to embrace change took down the video rental giant of the 90’s, what can it do your business? Doing things the way they’ve always been done because of habits can work, however, as we’ve said before, the good is always the enemy of the best.
One of the hallmarks of Behavior Based Safety management and practices is empowering individuals to think on their feet rather than just making assumptions and trolling on with the blinders. This type of empowerment leads to raised awareness of the environment, your surroundings, and the day to day changes that happen with the people you’re working alongside. It requires situational leadership and decision making rather than just a robotic automaton showing up for work each day. Machines and processes don’t make mistakes, although imperfections and flaws are inherent in each of them. People make mistakes and excuses, such as “I’ve always done it this way,” is an easy out both before and after an incident.
It is possible to have zero incidents, however, it takes a team of like-minded, hard thinking, leaders who don’t just follow the crowd. That’s why VERGING DYNAMICS exists, to train management, leaders, and workers on the front lines how to avoid complacency and build systems to mitigate the situational and objective risks of each job.
Embracing safety change and creating a culture that actively guards against complacency is difficult and we want to partner with you to make sure that not only are you safe but you’re also productive and focused.
Doing things the way they’ve always been done only works as long as the environment, people, processes, and sites you’re working with are static and predictable. If things are working like a well-oiled machine, then don’t fix what’s not broken. However, do give attention to the hairline cracks, because a dam might be about to burst wide open. Human attitudes and behaviors can be managed and corrected prior to events which are seen as “unpredictable” in nature. It’s the job of every crew member, leader, and manager to contribute to keeping themselves and each other safe day in and day out. Otherwise, the “unpredictable” may happen more often than you think.